Reduce missed and late payments
Clear payment paths, automatic matching, and timely reminders improve collection rates without awkward monthly phone marathons.
Rent collection
Collect rent on time without manual follow-ups.
Rent day means chasing M-Pesa screenshots, reconciling mismatched references, and calling tenants who are already late — every single month.
LetRents records, matches, and tracks every payment automatically — so you see who has paid, who is in arrears, and what still needs follow-up without rebuilding spreadsheets.
The challenge
Late rent is rarely just a tenant problem — it is a process problem
Kenyan tenants pay through M-Pesa, bank transfer, cash, and cards — often from different numbers and with inconsistent references. When collection depends on manual matching and memory, arrears grow quietly and your team spends rent week doing admin instead of managing properties.
M-Pesa payments arrive without clear tenant references and sit unmatched for days.
Caretakers forward screenshots on WhatsApp, but finance still has to type everything into Excel.
You discover arrears late because nobody sees live balances until someone updates a tracker.
Partial payments and advance rent are handled differently by every person on the team.
Tenants who paid on time still call because they never received confirmation or a receipt.
Owner reports are delayed because collection status is not trustworthy until month-end reconciliation.
The rent collection workflow
From tenant payment to cleared balance — without the chase
This is the cash-flow journey LetRents replaces: fewer manual checks, faster answers, and arrears you can act on immediately.
- 1
Tenant pays through a channel they already use
M-Pesa Paybill, STK Push, Till, bank transfer, card, or recorded cash — each payment is tied to the right property and unit from the start.
- 2
Payment is recorded and matched automatically
LetRents captures the transaction, matches it to the tenant and rent period, and flags anything that still needs review.
- 3
Balances and arrears update in real time
Tenant ledgers, partial payments, and running arrears refresh immediately — so your team knows collection status without opening spreadsheets.
- 4
Reminders and receipts go out without manual effort
Late rent triggers follow-up workflows while successful payments generate receipts tenants can trust.
- 5
Owners and managers see collection truth instantly
Portfolio dashboards show who paid, who is overdue, and what was collected — ready for decisions, not end-of-month reconstruction.
Payment tracking
See every rent payment the moment it lands
- What you do
- Configure payment channels per property and share clear payment instructions with tenants.
- What happens automatically
- Incoming M-Pesa, bank, and card payments are logged against the correct tenant, unit, and billing period as they arrive.
- Business benefit
- You stop asking “Did you receive my payment?” and start managing properties with a live rent ledger.
Arrears management
Find late rent early enough to recover it
- What you do
- Set due dates and arrears rules once for your portfolio.
- What happens automatically
- LetRents highlights overdue balances, partial payments, and tenants who need follow-up before arrears become habit.
- Business benefit
- Collection conversations happen while rent is days late — not weeks late when recovery is harder.
M-Pesa reconciliation
Match mobile money payments without evening spreadsheet sessions
- What you do
- Review only the exceptions LetRents could not match automatically.
- What happens automatically
- Paybill, Till, and STK Push transactions reconcile to tenant accounts with references, timestamps, and receipt history attached.
- Business benefit
- Finance hours shrink, unmatched payments shrink faster, and owners get collection reports they can defend.
What changes for cash flow
Stop chasing rent. Start controlling it.
Recover hours lost to reconciliation
M-Pesa and bank payments match to tenants automatically, so finance teams stop rebuilding ledgers from screenshots.
Improve visibility across every property
See collection status by building, unit, and tenant in one view — whether you manage five units or five hundred.
Build tenant trust with instant confirmation
Receipts and balance updates go out when payments clear, reducing disputes and making renewals easier.
Who it is for
For anyone tired of manual rent follow-up
Individual landlords
Collect rent across M-Pesa and bank channels without maintaining a separate tracker for every tenant.
Property managers
Run multi-landlord collections with matched payments, arrears visibility, and owner-ready reporting.
Real estate agencies
Standardize how agents collect and confirm rent as portfolios and client expectations grow.
Multi-property owners
Monitor collection performance across sites remotely — without waiting for caretaker updates.
FAQ
Rent collection and M-Pesa questions
LetRents supports M-Pesa Paybill, STK Push, Till, bank transfer, card payments through Paystack, Airtel Money, and recorded cash — with each payment tied to the correct tenant and unit.
Related capabilities
You can stop chasing rent payments manually.
Put M-Pesa, bank, and card collections on one automated workflow — and see who has paid before rent week turns into admin week.