Visitor management
Give every visitor a clear way in.
Help the gate team confirm who is arriving, who they are visiting, and whether the host has approved the visit. Keep a useful record of each entry.
Visitor management
What your team can do
LETRENTS gives authorised property staff a consistent way to record who is visiting, who they are there to see, and when they arrive. Where the property uses host approval, that confirmation can be recorded before access is granted.
The visit record can be updated when the guest leaves, with relevant exceptions or incident notes kept for follow-up by authorised staff.
This gives the gate team and property managers a clearer visitor history while keeping access to those records within the property’s permissions and retention policies.
A typical workflow
A clear path from start to follow-up
- 1
Register the visitor
Capture the visitor and the person or unit they are visiting.
- 2
Confirm access
The host or authorised staff confirms the visit before entry.
- 3
Close the visit
Record departure and keep the visit history available to the property team.
Good to know
Frequently asked questions
Who can record a visitor?
Authorised property staff can record visits according to the access assigned to their role and property.
Can a host approve a visit before arrival?
The workflow can record a host approval where that step is enabled for the property.
What visitor information should be retained?
Capture only the information needed for access and incident follow-up, following the property’s privacy and retention policy.